Policy

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Privacy Policy

Last updated: July 14, 2026

Bank VARIA ("we", "us", or "our") operates the website www.bprvaria.co.id and related application services. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, in compliance with the regulations of the Financial Services Authority (OJK) and applicable laws in the Republic of Indonesia.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: Name, identification card number (KTP/Passport/KITAS), date and place of birth, mother's maiden name, occupation, marital status, and financial details when you fill out forms (such as online account opening or partnership forms).
  • Contact Information: Phone number, email address, physical address, and mailing address.
  • Technical and Usage Data: IP address, browser type, device information, operating system, and details of your visits to our website.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To process and manage your bank account applications, registrations, and transactions.
  • To verify your identity and ensure the security of your financial transactions.
  • To respond to your inquiries, support requests, or customer complaints.
  • To provide you with information about our banking products, promotional offers, and strategic partnerships.
  • To comply with legal obligations, regulatory mandates (OJK, LPS, Bank Indonesia), and anti-money laundering (AML) laws.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may disclose your information to:

  • Regulators, government agencies, and law enforcement bodies (such as OJK, LPS, BI) as required by law.
  • Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Professional advisors, including auditors, lawyers, and consultants, to comply with audit and legal processes.

4. Security of Your Data

The security of your personal data is our top priority. We implement appropriate technical, administrative, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to access, update, correct, or request the deletion of your personal information held by us, subject to applicable legal and regulatory requirements. To exercise these rights, please contact us using the details below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this page periodically for any changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Bank VARIA
Jl. Cut Mutia No. 28 B-C Margahayu,
Bekasi Timur, Kota Bekasi - Jawa Barat, Indonesia
Email: info@bprvaria.co.id
Phone: 021-8825059 / 0815-1015-4489